Privacy Policy

Our commitment

Omni Concrete & Construction ("Omni," "we," "us" or "our") respects your privacy. This policy explains what information we may collect when you visit omniconcretemi.com, call or text us, request a quote, respond to an advertisement or otherwise contact us about concrete and construction work.

Information we collect

Project and quote information

We may collect your name, phone number, project address or city, property or organization name, your role on the project, requested service, approximate project size, desired timing or bid date, plans availability and any details, photos, drawings or bid documents you choose to provide.

Calls and text messages

We may receive your phone number, message content and basic call or text details when you contact us. When you submit the website quote form, the contact and project details you provide are securely transmitted to Omni's website lead system so our team can review and respond.

Website, device and advertising information

Our site and service providers may collect information such as browser and device type, approximate location, pages viewed, links or phone buttons used, referring website, date and time, IP address, cookie or advertising identifiers and whether a visit or inquiry followed an advertisement.

How we use information

• Respond to inquiries and determine whether a project fits Omni's services and service area.
• Discuss scope, prepare estimates or bids, schedule site visits and perform requested construction services.
• Communicate about an active or proposed project by phone or text.
• Operate, secure and improve our website, customer service, advertising and business operations.
• Measure which ads and website pages lead to calls, texts or quote requests.
• Detect misuse, prevent fraud, protect our rights and comply with legal obligations.

Advertising and analytics

We may use analytics and advertising services, including Google services, to understand website activity, measure advertising results and show relevant ads. These providers may use cookies or similar technologies according to their own policies. You can manage Google ad personalization through My Ad Center and browser controls may let you block or delete cookies. Blocking some technologies may limit measurement but should not prevent you from calling Omni directly.

When information may be shared

We may share information only as reasonably needed with providers that support website hosting, analytics, advertising, communications, project estimating or business operations; with construction professionals or subcontractors involved in evaluating or performing your requested project; when required by law; or in connection with a business transfer. We do not sell your phone number or project inquiry for third-party telemarketing.

Text messaging

When you send Omni a text, you consent to receiving replies about your inquiry or project. Message and data rates may apply. We do not require consent to promotional texts as a condition of receiving an estimate. Tell us to stop if you no longer want text replies.

Retention and security

We retain information for as long as reasonably needed to respond, estimate, perform work, maintain business records, resolve disputes and meet legal obligations. We use reasonable safeguards appropriate to a small construction business, but no website, phone or electronic transmission can be guaranteed completely secure.

Your choices

You may ask what personal information Omni has about you, request a correction or deletion where appropriate, or ask us to stop nonessential communications. Call or text (248) 387-9144. We may need to retain limited records when required for contracts, accounting, safety, legal compliance or dispute resolution.

Children and outside links

Our services are intended for property owners, businesses, contractors and public organizations—not children under 13. Our website may link to services such as Google Maps or social platforms. Their privacy practices are governed by their own policies.

Policy updates

We may update this policy as our website or practices change. The effective date above shows the latest revision. Continued use of the site after an update means the revised policy applies to future interactions.